Home .: Policies
PAYMENTS
Payments can be made through our secure credit card processing (VISA, MC, Discover) or through Paypal.
Payments can also be made via money orders or cashier’s checks. If you are outside the US, wire transfers are also possible. For payments other than credit card or Paypal, please contact us at gallery@coyotespaw.com .
SHIPPING
Shipping and handling is free for all orders within the US.
We usually ship via insured USPS. Larger pieces will ship UPS or other couriers.
Orders outside the US do not include free shipping. Please contact us by email for additional shipping costs. Duties and taxes are the responsibility of the buyer.
SALES TAX
All orders shipped to a New Mexico address will be charged NM sales tax.
RETURNS/EXCHANGES
We want our customers to be satisfied. If you decide to return an item, please contact us by email within 3 days of receipt. Please repack the item carefully and return it fully insured within 7 days of receipt. No returns will be accepted after the 7 day period. The price of the item minus the initial shipping and handling costs will be refunded. The customer pays the return shipping and insurance fees. No COD returns will be accepted.
Orders from outside the US are not returnable and are final sales. Please consider carefully and contact us with questions before purchasing.
DAMAGED OR LOST ITEMS
If you receive cartons that are visibly damaged, please note the damage on the carrier's freight bill or receipt. Be sure to obtain a copy. Once received, keep the original carton, all packing materials intact. Please contact us at gallery@coyotespaw.com within 10 calendar days after receiving a damaged shipment, or as soon as you determine that a shipment is lost.
ONLINE PRIVACY
We understand how important it is for private customer information to be kept confidential. We are committed to protecting and managing your information and would like to take this opportunity to describe how we gather, retain and protect the security of your information.
We are committed to protecting customers and visitors to our website at www.coyotespaw.com. Accordingly, our website uses a variety of advanced Internet security technology, including the encryption of information that is transmitted while accessing account information over the Internet.
We have employed the following high-level security measures in our store:
Address Verification System (AVS):
The billing address you enter must match exactly the address where your credit card statement is sent. This helps protect against people using a stolen credit card to place an order. This is the same system used by other reputable catalog order companies.
Encryption:
Credit card data is packaged in a 128-bit DES digitally encrypted format (the same one that banks use for ATM transactions), and sent directly to the bank processor. Once the bank processor receives the ciphered packet, it is totally removed from the Internet. This transmission system is just as secure as those used in a physical store.
Isolation:
Credit card data is totally isolated from the order information. It is sent directly to the bank processor over a Secure Socket Layer (SSL) connection. The system we use is 100% real-time integrated with the bank processor, and uses the same security features that banks use to exchange their own data.
SPECIAL NOTE
Coyote’s Paw Gallery Ltd. Reserves the Right to Bar Automated Monitoring. Use of any robot, spider, web crawler, automated query device, or other automatic device, or manual process to monitor or copy our web pages or the content contained herein without our prior express written permission is prohibited. Use of any device, software or routine to interfere or attempt to interfere with the proper working of the Coyotes Paw website or any transaction being conducted on our site is also prohibited. Much of the information on our site is updated on a real time basis and is proprietary or is licensed to Coyotes Paw. Copying, reproducing, altering, modifying, creating derivative works, or publicly displaying any content from our website without the prior express written permission of Coyotes Paw Gallery Ltd or the appropriate is prohibited.
WEBSITE DISCLAIMER
All information provided on this website is subject to change without notice. Coyote’s Paw Gallery Ltd has made every effort to make it helpful and accurate. However, due to the open nature of this website, and the potential for errors in the storage and transmission of digital information, Coyotes Paw Gallery Ltd does not warrant the accuracy of information obtained from this website.
All materials posted on this site are 'as is' and without warranties express or implied. Except where prohibited by law, Coyotes Paw Gallery Ltd disclaims all warranties for the information provided on this website including the implied warranty of merchantability and fitness for a particular purpose. Coyote’s Paw Gallery Ltd. does not warrant that functions contained on this site will be uninterrupted or error-free, that defects will be corrected, or that this site or the servers are free of viruses or other harmful components. Coyotes Paw Gallery Ltd does not warrant or represent the use of the materials on this site in terms of their correctness, accuracy, reliability, or otherwise.
TRADEMARKS
This website contains many Coyote’s Paw Gallery Ltd. trademarks and service marks. All marks are the property of Coyotes Paw Gallery Ltd. All rights in the intellectual property contained in this website including copyright, trademarks, trade secret and patent rights are reserved. Access to this website does not constitute a right to copy or use any of the intellectual property of Coyotes Paw Gallery Ltd. Statutory notice contained herein represents trademark status in the United States.
Payments can be made through our secure credit card processing (VISA, MC, Discover) or through Paypal.
Payments can also be made via money orders or cashier’s checks. If you are outside the US, wire transfers are also possible. For payments other than credit card or Paypal, please contact us at gallery@coyotespaw.com .
SHIPPING
Shipping and handling is free for all orders within the US.
We usually ship via insured USPS. Larger pieces will ship UPS or other couriers.
Orders outside the US do not include free shipping. Please contact us by email for additional shipping costs. Duties and taxes are the responsibility of the buyer.
SALES TAX
All orders shipped to a New Mexico address will be charged NM sales tax.
RETURNS/EXCHANGES
We want our customers to be satisfied. If you decide to return an item, please contact us by email within 3 days of receipt. Please repack the item carefully and return it fully insured within 7 days of receipt. No returns will be accepted after the 7 day period. The price of the item minus the initial shipping and handling costs will be refunded. The customer pays the return shipping and insurance fees. No COD returns will be accepted.
Orders from outside the US are not returnable and are final sales. Please consider carefully and contact us with questions before purchasing.
DAMAGED OR LOST ITEMS
If you receive cartons that are visibly damaged, please note the damage on the carrier's freight bill or receipt. Be sure to obtain a copy. Once received, keep the original carton, all packing materials intact. Please contact us at gallery@coyotespaw.com within 10 calendar days after receiving a damaged shipment, or as soon as you determine that a shipment is lost.
ONLINE PRIVACY
We understand how important it is for private customer information to be kept confidential. We are committed to protecting and managing your information and would like to take this opportunity to describe how we gather, retain and protect the security of your information.
We are committed to protecting customers and visitors to our website at www.coyotespaw.com. Accordingly, our website uses a variety of advanced Internet security technology, including the encryption of information that is transmitted while accessing account information over the Internet.
We have employed the following high-level security measures in our store:
Address Verification System (AVS):
The billing address you enter must match exactly the address where your credit card statement is sent. This helps protect against people using a stolen credit card to place an order. This is the same system used by other reputable catalog order companies.
Encryption:
Credit card data is packaged in a 128-bit DES digitally encrypted format (the same one that banks use for ATM transactions), and sent directly to the bank processor. Once the bank processor receives the ciphered packet, it is totally removed from the Internet. This transmission system is just as secure as those used in a physical store.
Isolation:
Credit card data is totally isolated from the order information. It is sent directly to the bank processor over a Secure Socket Layer (SSL) connection. The system we use is 100% real-time integrated with the bank processor, and uses the same security features that banks use to exchange their own data.
SPECIAL NOTE
Coyote’s Paw Gallery Ltd. Reserves the Right to Bar Automated Monitoring. Use of any robot, spider, web crawler, automated query device, or other automatic device, or manual process to monitor or copy our web pages or the content contained herein without our prior express written permission is prohibited. Use of any device, software or routine to interfere or attempt to interfere with the proper working of the Coyotes Paw website or any transaction being conducted on our site is also prohibited. Much of the information on our site is updated on a real time basis and is proprietary or is licensed to Coyotes Paw. Copying, reproducing, altering, modifying, creating derivative works, or publicly displaying any content from our website without the prior express written permission of Coyotes Paw Gallery Ltd or the appropriate is prohibited.
WEBSITE DISCLAIMER
All information provided on this website is subject to change without notice. Coyote’s Paw Gallery Ltd has made every effort to make it helpful and accurate. However, due to the open nature of this website, and the potential for errors in the storage and transmission of digital information, Coyotes Paw Gallery Ltd does not warrant the accuracy of information obtained from this website.
All materials posted on this site are 'as is' and without warranties express or implied. Except where prohibited by law, Coyotes Paw Gallery Ltd disclaims all warranties for the information provided on this website including the implied warranty of merchantability and fitness for a particular purpose. Coyote’s Paw Gallery Ltd. does not warrant that functions contained on this site will be uninterrupted or error-free, that defects will be corrected, or that this site or the servers are free of viruses or other harmful components. Coyotes Paw Gallery Ltd does not warrant or represent the use of the materials on this site in terms of their correctness, accuracy, reliability, or otherwise.
TRADEMARKS
This website contains many Coyote’s Paw Gallery Ltd. trademarks and service marks. All marks are the property of Coyotes Paw Gallery Ltd. All rights in the intellectual property contained in this website including copyright, trademarks, trade secret and patent rights are reserved. Access to this website does not constitute a right to copy or use any of the intellectual property of Coyotes Paw Gallery Ltd. Statutory notice contained herein represents trademark status in the United States.